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CaseStudy

Financial card Issuance with Tablet PC

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Background

Customer-oriented card issuance solution.


When customer visit to issue debit cards, they were handed over the paper application and should be written down personal information manually. Likewise, a bank clerk also re-entered the customer information to the computer contained in the paper as to data processing. 

SC bank was necessary to reduce the cost of paper disposal that would occur when processing paper documents. And they also wanted customers handled conveniently to check the terms and conditions where the bank desk.  

Adjusting and managing field issuance by connecting with Tablet PC was the key element.

Solution

Future-proofed printing system through iOS tablet.


Considering the banking system itself, IDP determined security and rapid circulation are the most important requirements during working hours.

Thus, IDP established a brand-new platform by integration between the SMART-30 printer and iOS tablet so that the bank enabled it to issue its own IC debit card.

It was a leading-edge solution for growth and transition to the digital documents compared to existing analog methods.



Result & Benefit

First-ever using tablet PC banking solution in Korea

With IDP solution, the bank could fewer tasks to computerize paper works containing customer personal information.
Also, the security cost of keeping paper applications during a certain period has disappeared. Customers also improved their convenience while checking terms and conditions through tablet PC at once.

IDP has created nationwide innovation as integration between card printer and iOS tablet PC, and it was launched all-around financial branches as the world’s first where enables more efficient and systematic banking business.

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