Unprinted or wrong colors printed spot
- The card surface is contaminated by foreign substance :
After checking the status of card, please change it to another clean card.
- The cleaning roller is contaminated :
After checking the cleaning roller. If the cleaning roller is contaminated too much,
please change a disposable cleaning roller.
- Dust is too much in printer :
Please clean the inside of printer by using cleaning kit.
Unprinted or wrong colors printed spot
Unprinted horizontal line
- The print head is contaminated by foreign substance :
Please clean the print head by using cleaning kit.
- The print head is damaged :
Please contact the local supplier to replace the print head.
- The ribbon cartridge is improperly installed :
Please check the installation status of ribbon cartridge and
whether the print ribbon has wrinkles.
Unprinted horizontal line
Blurry or unstable print
- Uneven or bad surface of card :
Please change cards.
- Too high or too low setting of color density :
The printing density of your printer must be adjusted.
Please contact the local supplier.
- The print head is contaminated by foreign substance :
Please clean the print head by using cleaning kit.
Blurry or unstable print
Not aligned color print
- Non-standard or bad cards :
Please change cards (ISO CR80 card (54mm x 86mm) must be used).
- Uneven or bad surface of card :
Please change cards.
- Card feeding or printing roller is contaminated :
Please clean the rollers by using cleaning kit
- Outdated printer :
Please contact the local supplier.
Not aligned color print
Unplanned color print
- Non-standard or bad cards :
Please change cards (ISO CR80 card (54mm x 86mm) must be used).
- Card feeding or printing roller is contaminated :
Please clean the rollers by using cleaning kit
- Malfunctioned ribbon sensors :
Please contact the local supplier to replace the sensors.
- Outdated printer :
Please contact the local supplier.
Unplanned color print